Full Stack Transit Tech
Our Products
From hardware on the bus to dashboards in the office — the complete technology stack for modern public transport.
App
Chartr App
Bus tickets, metro tickets, live tracking and journey planning — all in one
Chartr's passenger app sits on top of the entire transit stack — AFCS, AVLS, GTFS and PIS — and puts it all in one place. Riders plan multimodal journeys, buy bus and metro tickets, track buses live, find routes from nearby stops, and pay via Chartr Wallet. Every city partner gets a white-labelled version.
Live deployments
Key Features
- ✓Multimodal journey planning — Bus, Metro, Last Mile
- ✓Bus tickets and monthly passes (10% off digital in Delhi)
- ✓Delhi Metro tickets without the token queue
- ✓Live bus map with real-time positions and route numbers
- ✓Ye Bus — find which bus goes to your destination from your stop
- ✓Stop-level arrivals updated every minute
- ✓Chartr Wallet — top up once, pay across all ticket types
- ✓Voice booking — say where you want to go
Deployment Timeline
• Android app — deployed in weeks for new cities
App
Bus tickets, metro tickets, live tracking and journey planning — all in one
Transport Stack
Delhi Transport Stack
Chartr is the data and app backbone of India's first transit DPI
Delhi Transport Stack is India's first Digital Public Infrastructure (DPI) for city-scale transit — built by the Transport Department, GNCTD. Chartr is one of only two Partner Applications on the platform, and an official partner in the JICA Open Innovation Challenge. Chartr's open GTFS feeds, GTFS-RT data, and multimodal journey planner are all integrated into the stack.
Live deployments
Key Features
- ✓One of only 2 official Partner Applications on the platform
- ✓Delhi Buses open GTFS static feed — India's first open transit dataset
- ✓Delhi Buses GTFS-RT live feed — 3,500+ DTC & DIMTS buses in real time
- ✓Multimodal Journey Planner API integrated into Transport Stack services
- ✓Official partner in JICA Open Innovation Challenge (with BCG & FITT@IIT Delhi)
- ✓Challenge Partner alongside DIMTS and iCreate
Deployment Timeline
• Live on Delhi Transport Stack since Oct 2024
Transport Stack
Chartr is the data and app backbone of India's first transit DPI
AFCS
Automatic Fare Collection System (AFCS)
Multi-mode digital fare collection for any transit network
Chartr's AFCS supports multiple fare collection modes from a single platform. Conductors can issue tickets using cash, UPI, cards, or smart cards. The same system supports mobile app tickets, tap-in tap-out journeys, and conductor-less ticketing based on city requirements.
Live deployments
Key Features
- ✓ETM (Electronic Ticketing Machine) with offline-first architecture
- ✓Cash, UPI, Card, and Smart Card payments
- ✓Tap-in / Tap-out for BRTS and Metro
- ✓Conductor-less ticketing with money drop box
- ✓Online ticketing via mobile app
- ✓Zero revenue loss — transactions sync when connectivity restored
- ✓Works across City Bus, BRTS, and Metro networks
Deployment Timeline
• Setup: 1–2 weeks
• Pilot: 2–3 weeks
• Full Rollout: 2–3 weeks
AFCS
Multi-mode digital fare collection for any transit network
AVLS
Automatic Vehicle Location System (AVLS)
Live GPS tracking integrated with routes, stops and schedules
Chartr's AVLS takes live GPS data from buses and integrates it with bus stop locations and schedules to produce a live map of buses moving through the city. It also uses AI and historic data to automatically assign routes to buses in real time.
Live deployments
Key Features
- ✓Real-time vehicle tracking for operators
- ✓AI-powered automatic route assignment
- ✓Integration with GTFS routes, stops and schedules
- ✓Live location updates for riders via app
- ✓Easy supervision and fleet monitoring
- ✓Increased reliability and predictability
Deployment Timeline
• Setup: 1–2 weeks
• Pilot: 2–3 weeks
• Full Rollout: 2–3 weeks
Live Demo
AVLS in action
Live Fleet Tracking — AVLS Dashboard
Real-time bus positions, route assignments and ETA feeds
APCS
Automatic Passenger Counting System (APCS)
AI-powered passenger counting using bus cameras
Cameras installed inside buses capture images at fixed intervals. These are transmitted to a backend server where Chartr's AI pipeline processes them — vision models and LLM-based analysis extract passenger counts and map them to trips, routes, and time windows. Hardware stays lightweight; intelligence is centralised.
Key Features
- ✓AI + image processing — no expensive onboard hardware
- ✓Per-trip passenger count mapped to routes and stops
- ✓Gender and category segmentation for government schemes
- ✓Fare leakage detection from ridership vs ticket data
- ✓Identify crowded route segments and peak times
- ✓Optimise schedules using real demand data
- ✓Server-side model updates — no bus hardware changes needed
Deployment Timeline
• Setup: 2–3 weeks
• Pilot: 2–3 weeks
• Full Rollout: 3–4 weeks
APCS
AI-powered passenger counting using bus cameras
PIS
Public Information System (PIS)
Real-time passenger information displays for stops and terminals
Plug-and-play display systems for bus stops and terminals. Chartr's PIS shows real-time ETAs, upcoming trips, static schedules and can support audio announcements and advertisement integration.
Key Features
- ✓Real-time ETA display powered by live AVLS data
- ✓Static schedule display for upcoming trips
- ✓Traffic-sensitive ETA calculation
- ✓Multi-lingual support
- ✓Audio announcement add-on available
- ✓Advertisement integration
- ✓Plug-and-play installation
Deployment Timeline
• Setup: 0–1 weeks
• Pilot: 1–2 weeks
• Full Rollout: 2–3 weeks
PIS
Real-time passenger information displays for stops and terminals
GTFS
GTFS Editor
India's first open GTFS dataset — create, edit and validate transit feeds
A tool that allows transport agencies to create, edit, and validate GTFS feeds without manually writing CSV files. Chartr enabled India's first open GTFS dataset for Delhi's bus network — a milestone for open, interoperable public mobility.
Live deployments
Key Features
- ✓Create a digitised transit network dataset without CSV files
- ✓Out-of-the-box GTFS standardisation
- ✓Easy to use, share and distribute static data
- ✓Validate feeds before publishing
- ✓Enables ONDC and app integrations downstream
- ✓India's first open GTFS dataset (Delhi)
Deployment Timeline
• Setup: 0–1 weeks
• Pilot: 1–2 weeks
• Full Rollout: 2–4 weeks
GTFS
India's first open GTFS dataset — create, edit and validate transit feeds
Depot
Depot Management System
Digital depot operations — scheduling, fleet assignment and reporting
Chartr's Depot Management System gives depot managers a digital view of their fleet — which buses are in service, which are under maintenance, driver assignments, and daily scheduling. Integrates with AVLS and TransOps for a connected operational picture.
Live deployments
Key Features
- ✓Daily fleet scheduling and duty assignment
- ✓Bus in/out tracking per depot
- ✓Driver and conductor roster management
- ✓Maintenance and breakdown logging
- ✓Depot-level performance reports
- ✓Integrates with AVLS and TransOps dashboard
Deployment Timeline
• Setup: 1–2 weeks
• Pilot: 2–3 weeks
• Full Rollout: 2–3 weeks
Depot
Digital depot operations — scheduling, fleet assignment and reporting
TransOps
Dashboard & TransOps
Centralised monitoring and analytics for transit agency operations
Chartr's TransOps dashboard combines data from GTFS, AVLS and Depot Management into a single operational view. Transit agencies get live fleet status, performance insights, ticketing reports and easy monitoring across the entire network.
Live deployments
Key Features
- ✓Live fleet monitoring across all buses
- ✓Improve fleet efficiency and service reliability
- ✓Reduce passenger wait time through data-driven scheduling
- ✓Ticketing reports with filters for easy auditing
- ✓Grievance management integration
- ✓Easy operational data management — update in a few clicks
Deployment Timeline
• Setup: 1–2 weeks
• Pilot: 2–3 weeks
• Full Rollout: 2–3 weeks
TransOps
Centralised monitoring and analytics for transit agency operations
Monitoring
System Monitoring
99.99% uptime — full-stack infrastructure observability
Chartr monitors every layer of its infrastructure in real time — from individual pods to API endpoints — so transit agencies never face downtime. Grafana, Kibana, Firebase, AWS CloudWatch and Slack alerts work together to catch issues before they affect operations.
Live deployments
Key Features
- ✓Pod-level health monitoring via Grafana
- ✓Cluster resource tracking — CPU, memory, node status
- ✓End-to-end API success rate monitoring via Kibana / Elastic APM
- ✓App crash and performance tracking via Firebase
- ✓AWS CloudWatch + Slack alerts for instant incident response
- ✓17+ weeks continuous uptime, 0 unplanned restarts
Deployment Timeline
• Always on — no setup required for agency partners
Monitoring
99.99% uptime — full-stack infrastructure observability
Parking
Smart Parking
ETM-based digital parking ticketing with real-time dashboards
Chartr's Smart Parking Ticketing module replaces manual receipts with ETM-based digital ticketing. Works offline and auto-syncs. Supports dynamic pricing, multiple vehicle types, and add-on services.
Live deployments
Key Features
- ✓Accept Cash, UPI or Card payments
- ✓Instant ticket print via ETM
- ✓Works offline — auto-syncs when online
- ✓Dynamic fare system for different vehicle types
- ✓Add-ons: overnight, luggage, valet, EV charging
- ✓Real-time reports available on dashboard
Deployment Timeline
• Setup: 1–2 weeks
• Pilot: 1–2 weeks
• Full Rollout: 2–3 weeks
Parking
ETM-based digital parking ticketing with real-time dashboards
Also in our suite
Grievance Management System
Quick response and effective problem solving. Digital grievance submission and tracking with deployment in 1–3 weeks.
EV Charger Locator
Live availability of EV charging spots, types of chargers supported and nearby parking — built into the One Delhi App.
Want to deploy any of these?
Tell us about your transit network and we will walk you through the right product stack.
Get in touch